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Spa Etiquette/Policy

Appointment Reservations: Please call 705-256-6461 to schedule your appointment. A major credit card will be required to confirm your reservation.

Please arrive at least 15 minutes prior to your scheduled appointment time, pending your service a health history form will require completion & review by our spa professional.

  • As a courtesy to all spa guests and for your enjoyment & relaxation, we prohibit the use of cell phones in the Spa area. We kindly ask that you please turn all cell phones & pagers to silent, or off ,upon entering the spa.
  • Please be conscious of the quiet Spa environment while conversing / socializing with friends throughout the Spa
  • Due to their unpredictability & for the enjoyment of all spa guests, children are not allowed in treatment rooms/areas.
    Guests with young children are asked to find appropriate care for their little ones during their appointment times.
  • Should you arrive late for your scheduled treatment, our spa professionals will make every effort to accommodate your
    service, without interfering with the next scheduled guest
  • For your convenience, cozy spa robes, slippers & towels are provided.

Cancelation Policy

Please note: In order to avoid a cancelation fee, we require a minimum of 48 hours notice for all cancelations of multiple services or spa packages, and a minimum 24 hours notice for cancelations of a schedule service. As this time has been specially booked for you, if we do not receive the appropriate notice, you will be charged 50% of the service prices or gift certificates will become null & void. No show appointments will be charged full amount of services.

  • A 25% deposit is required with all group bookings.